Privacy Policy

  1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the topic of data protection, please refer to our privacy policy provided below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section “Notice to the Responsible Party” of this privacy policy.

How do we collect your data?
Your data is collected in part by you providing it to us. This may include data you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to obtain information free of charge about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of processing your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions concerning data protection.

Analysis Tools and Third-Party Tools
Your browsing behavior may be statistically evaluated when visiting this website. This is primarily done with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.

  1. Hosting
  1. We host the contents of our website with the following provider:

External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The external hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). If consent has been requested, processing will only take place based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as far as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) in the sense of TDDG. The consent can be revoked at any time.

Our host will process your data only to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

We use the following host:

HOSTINGER operations, UAB
Švitrigailos str. 34, Vilnius 03230 Lithuania

Order Processing
We have concluded a contract for order processing (AVV) for the use of the aforementioned service. This is a data protection-compliant contract that ensures that the host processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

  1. General Notes and Mandatory Information
    Data Protection
    The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., during communication via email) can have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Notice to the Responsible Party
The responsible party for data processing on this website is:

Mariia Darich
Pillnitzer Weg 5
13593 Berlin

Phone: +49 176 2130 7223
E-Mail: info@sl-cleaning-berlin.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration
As long as no specific storage duration is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you submit a legitimate deletion request or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after the reasons no longer apply.

General Notes on the Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that special categories of data according to Art. 9 para. 1 GDPR are processed. In the case of an explicit consent to the transfer of personal data to third countries, data processing will also be based on Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25 para. 1 TDDG. The consent can be revoked at any time. If your data is required for contract fulfillment or for carrying out pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is required for the fulfillment of a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing can also occur based on our legitimate interests under Art. 6 para. 1 lit. f GDPR. The applicable legal bases for processing are explained in more detail in the following sections of this privacy policy.

Note on Data Transfer to Third Countries with Inadequate Data Protection and Transfer to US Companies Not DPF Certified
We use tools from companies based in third countries with inadequate data protection and US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). If these tools are active, your personal data may be transferred to and processed in these countries. We point out that in third countries with inadequate data protection, a level of data protection comparable to that of the EU cannot be guaranteed.

We note that the USA as a safe third country generally has a level of data protection comparable to that of the EU. A transfer of data to the USA is permissible if the recipient has a certification under the “EU-US Data Privacy Framework” (DPF) or has appropriate additional guarantees. Information on transfers to third countries, including the data recipients, can be found in this privacy policy.

Recipients of Personal Data
In the course of our business activities, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for fulfilling a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest in the transfer according to Art. 6 para. 1 lit. f GDPR, or if another legal basis allows the data transfer. When using processors, we only share our customers’ personal data based on a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Against Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS APPLIES ALSO TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA CONCERNING SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED

Right to Complain to the Competent Supervisory Authority
In the event of violations of the GDPR, affected individuals have the right to file a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the place of the alleged violation. This right to complain is without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to request the transfer of data that we process automatically based on your consent or in fulfillment of a contract to yourself or a third party in a commonly used, machine-readable format. If you request direct transfer to another controller, this will only be done if technically feasible.

Right to Information, Correction, and Deletion
You have the right, at any time under applicable legal provisions, to request information free of charge about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to correction or deletion of this data. For this and any other questions regarding personal data, you can contact us at any time.

Right to Restriction of Processing
You have the right to request the restriction of processing your personal data. This right exists in the following cases:

  1. If you contest the accuracy of your stored personal data, we usually require time to verify this. During the verification period, you have the right to request the restriction of processing your personal data.
  2. If the processing of your personal data is unlawful, you may request the restriction of data processing instead of deletion.
  3. If we no longer require your personal data, but you need it to assert, exercise, or defend legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
  4. If you have filed an objection under Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it is determined whose interests prevail, you have the right to request the restriction of processing your personal data.

If you have restricted the processing of your personal data, those data—apart from their storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a member state.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the change of the browser address line from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails
The use of contact data published as part of the imprint obligation to send unsolicited advertising and information materials is hereby objected to. The operators of the pages explicitly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

4. Data Collection on this Website

Cookies
Our website uses cookies, which are small data packets stored on your device. Cookies can be either session-based (deleted after your visit) or persistent (remain on your device until manually deleted). Cookies can originate from us or third parties. Some cookies are necessary for website functionality, while others analyze user behavior or serve advertising purposes.

Cookies required for communication, website functionality (e.g., shopping cart), or optimization are stored based on legitimate interest (Art. 6(1)(f) GDPR). If consent for cookies is requested, they are processed solely on the basis of consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG), which can be revoked anytime.

You can adjust your browser settings to control cookies, such as accepting them on a case-by-case basis or enabling automatic deletion when closing your browser. Disabling cookies might limit website functionality. More detailed information about cookies used on this website can be found in this privacy policy.

Server Log Files
The website provider automatically collects and stores information in server log files that your browser transmits. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with other data sources. The processing of this data is based on legitimate interest (Art. 6(1)(f) GDPR) for the technical and optimized functioning of the website.

Contact Form
When you send us inquiries via the contact form, the data you provide (including contact details) is stored for processing your request and follow-up questions. These data are not shared without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR when it’s necessary for fulfilling a contract or pre-contractual measures. In all other cases, it’s based on legitimate interest (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR). Data will remain with us until deletion is requested, consent is withdrawn, or the purpose for storage no longer exists.

Inquiries via Email, Telephone, or Fax
If you contact us via email, telephone, or fax, your inquiry and personal data (e.g., name) will be stored for processing your request. This data will not be shared without your consent.

Processing is based on Art. 6(1)(b) GDPR if related to a contract or pre-contractual measures, or on legitimate interest (Art. 6(1)(f) GDPR), or your consent (Art. 6(1)(a) GDPR). Your data remains with us until you request deletion or withdraw consent.

5. Social Media

X (formerly Twitter)
Our website integrates features of X, provided by X Corp., USA, or X International Unlimited, Ireland, for non-US users. When this feature is active, data is sent to X’s servers. By using X’s features, such as “Retweet,” your visit to this website is linked to your X account. We do not control the data shared with X. More information is available in their privacy policy.

Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. More details can be found here. Your X privacy settings can be adjusted here.

X is certified under the “EU-US Data Privacy Framework” (DPF). This agreement ensures that US companies adhere to EU data protection standards. More information can be found here.

Instagram
Our website includes Instagram features, provided by Meta Platforms Ireland Limited. If this feature is active, data is sent to Instagram’s servers. When logged into Instagram, visiting this website is linked to your Instagram profile. We do not control the data shared with Instagram. More information is available in their privacy policy.

If data is collected on our website and transferred to Instagram, we share responsibility with Meta Platforms (Art. 26 GDPR). This shared responsibility is limited to data collection and transfer. Meta handles all subsequent processing. Our joint obligations are outlined here. For issues related to Facebook/Instagram data processing, you can exercise your rights directly with Facebook/Instagram or contact us to forward them.

Data transfer to the USA follows the EU Commission’s Standard Contractual Clauses. More details can be found here and here.

Meta is certified under the “EU-US Data Privacy Framework” (DPF). This agreement ensures adherence to EU data protection standards. More information is available here.

6. Analysis Tools and Advertising

WP Statistics
This website uses the analysis tool WP Statistics to evaluate visitor traffic statistically. The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia (https://veronalabs.com).

With WP Statistics, we can analyze the use of our website. WP Statistics collects log files (IP address, referrer, browsers used, user origin, search engine used) and actions taken by visitors on the site (e.g., clicks and views).

The data collected by WP Statistics is stored exclusively on our own server.

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior to optimize both our web offerings and our advertising. If consent was requested, processing occurs solely on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as long as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by TDDG. Consent can be revoked at any time.

IP Anonymization
We use WP Statistics with anonymized IP. Your IP address is shortened so that it can no longer be directly assigned to you.

7. Newsletter

Newsletter Data
If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the provided email address and that you agree to receive the newsletter. No further data will be collected unless voluntarily provided. We use this data exclusively for sending the requested information and do not share it with third parties.

The processing of the data entered in the newsletter registration form occurs solely based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent for storing the data, the email address, and its use for sending the newsletter at any time, for example, via the “unsubscribe” link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data you provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter or the purpose no longer applies and will be deleted after unsubscribing. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the framework of our legitimate interest according to Art. 6 para. 1 lit. f GDPR.

Data that has been stored with us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings. The data in the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest under Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interests.

8. Plugins and Tools

Google Fonts
This page uses Google Fonts for uniform font representation, which is provided by Google. When you visit a page, your browser loads the required fonts into its browser cache to correctly display texts and fonts.

For this purpose, the browser you use must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform representation of fonts on their website. If consent was requested, processing occurs solely based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as long as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by TDDG. Consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font from your computer will be used.

For more information on Google Fonts, please visit https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=en.

The company has certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in data processing in the USA. Each company certified under the DPF commits to adhere to these data protection standards. More information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Font Awesome
This page uses Font Awesome for the uniform representation of fonts and symbols. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.

When you visit a page, your browser loads the necessary fonts into its browser cache to display texts, fonts, and symbols correctly. For this purpose, the browser you use must connect to Font Awesome’s servers. This informs Font Awesome that this website has been accessed via your IP address. The use of Font Awesome is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the uniform representation of fonts on our website. If consent was requested, processing occurs solely based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as long as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by TDDG. Consent can be revoked at any time.

If your browser does not support Font Awesome, a standard font from your computer will be used.

For more information on Font Awesome, please visit their privacy policy at: https://fontawesome.com/privacy.

Google Maps
This page uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a server in the USA and stored there. The provider of this page has no influence on this data transmission. When Google Maps is activated, Google may use Google Fonts for the uniform representation of fonts. When Google Maps is accessed, your browser loads the necessary web fonts into its browser cache to display texts and fonts correctly.

The use of Google Maps serves the interest of an appealing presentation of our online offers and the easy findability of the locations specified on our website. This constitutes a legitimate interest under Art. 6 para. 1 lit. f GDPR. If consent was requested, processing occurs solely based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as long as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by TDDG. Consent can be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

The company has certification under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in data processing in the USA. Each company certified under the DPF commits to adhere to these data protection standards. More information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to determine whether data input on this website (e.g., in a contact form) is made by a human or an automated program. To achieve this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the site. To analyze, reCAPTCHA evaluates various information (e.g., IP address, duration of the website visitor’s stay on the site, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and spam. If consent was requested, processing occurs solely based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDG, as long as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) as defined by TDDG. Consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to Google’s privacy policy and terms of use at the following links: https://policies.google.com/privacy?hl=en and https://policies.google.com/terms?hl=en.

The company has certification under the “EU-US Data Privacy Framework”

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